Gartner Magic Quadrant 2024 For Ccaas
Gartner Magic Quadrant 2024 For Ccaas. The 2023 gartner ® magic quadrant™ for ccaas evaluates nine vendors on their completeness of vision and ability to execute. In the 2023 magic quadrant for ccaas, gartner has investigated nine prominent providers, uncovering four market leaders that do so.
North america’s ccaas market has matured to provide application leaders and customer service organizations with a range of competitive offers to consider. A magic quadrant is a tool that provides a graphical competitive positioning of technology providers to help you make smart investment decisions.